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Don Nicholas, Kim Mateus, and Amanda MacArthur

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A Bonus Practice to Include in your Confirmation Emails

By Kim Mateus , Managing Editor Mequoda Daily and Library

Someone has just signed up for free access to your site, or they've just purchased a product from you. How do you reinforce the positive experience they've had on your site and peak their interest in coming back for more?

In the confirmation email you send your newfound customer, be sure to pitch them again on the benefits of whatever they've just done, whether they've signed up for a free email newsletter or purchased a product. Remind them of all the tools they'll find on your website, or all the ways your newsletter or product will make their life better.

Also, try to offer an incentive to go back to your site(s)—a 10 percent discount at the store, or a 14-day free trial of your site's premium content.

The key is clearly telling your prospect what you want them to know, but in a customer benefit-oriented manner.

For more great tips and strategies on email marketing, don't miss the Mequoda Summit 2006. Seats are filling up fast–sign up today!

Recent Mequoda Email Marketing Tips

Make Sure Your HTML Emails Are Being Viewed Correctly
posted in Email Marketing Tips | June 27, 2006

Improving Email Delivery Rates Using White Lists
posted in Email Marketing Tips | August 10, 2005

Mequoda Applauds AOL and Yahoo! Premium Email Delivery Plan
posted in Email Marketing Tips | March 7, 2006

How Fred Gleeck Uses Mass Market Books to Build His Email Subscriber Database and Sells Millions in Information Products
posted in Email Marketing Tips | October 2, 2005

Using $1.99 eBooks to Boost the Value of Your Email Marketing Database
posted in Email Marketing Tips | September 26, 2005

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